Terms and Conditions

DEPOSIT & FINAL PAYMENT POLICY

Deposit: Due at booking equal to 30% of the total amount of services. The deposit is non-refundable.

A deposit of 30% of the total amount to be paid the day you make the reservation and the remaining 70% at least 45 days before the beginning of your holiday.

CANCELLATION POLICY

Prior to/or After Commencement of Services

Deposit: Totally non-refundable.

Final Payment: Not refundable within 45 Days of departure.

We would like to remind you that the deposit is not refundable and in case of cancellation before the 45 day limit you will lose only your deposit.

If you should cancel between 44 and 15 days you will lose 50% of the total amount.

But if your cancelation should come during the last 14 to 1 days you will lose the entire amount.

In the event that some special services being booked are governed by deposit/payment/cancellation policies other than herein stated, Italian Treasures Ltd will advise accordingly at the time of confirmation and a specific/detailed revision of such policies will be provided which will supersede our stated policies above.

PURCHASE YOUR OWN TRAVEL INSURANCE IS STRONGLY RECCOMMENDED

Last minute reservations: Bookings received less than 30 days prior to departure are subject to availability at venues featured and may be subject to prices prevalent at the time of booking. Once confirmed, full payment will be due within 24 hours of confirmation.

Travel documents: Upon receipt of final payment, documents or confirmation of payment will be mailed approximately 21 days prior to departure. Passengers should provide name as it appears on the travel documents.

Hotel accommodations: The hotels provided are as specified on the itinerary or similar. Should it become necessary, we reserve the right to make substitutions within the same standard or best available. There will be no price adjustments for any necessary substitutions.

Special requests such as smoking, type of bed, etc. will be at the discretion of the hotel management. Assignment of rooms will be done on run-of-the-house basis. Rates are non negotiable and there will be no partial refunds for unused accommodations.

Hotel taxes and service charges: Hotel taxes and related services charges are included. Not included are tips to room maids, in-room consumption, telephone charges and any other charges of a personal nature.

Meals and beverages: All meals and wine included are as specified and per choices previously arranged by Italian Treasures Ltd. Any additional items ordered a-la-carte or outside the previously arranged menus and drinks selections, are at the expense of the passenger.

One of this program’s intent is to provide a typical eno-gastronomic experience it will be difficult to accommodate special meal requests for either health or religious reasons. However if there are any dietary restrictions please provide complete details at the time of booking. Italian Treasures H&C Events will not be responsible if specified choices will not be available at the time the services are rendered and there will be no refund for unused meals.

Transfers: All transfers to sightseeing sites, festivals, meals etc. are as specified on itinerary by means of minibus or most appropriate for area and number of participants. Any other transportation required that is not part specified in the itinerary as being included, will be the responsibility of the passenger. Italian Treasures Ltd Will make all efforts to assist in any other transportation needs and passengers will be charged and payment for such transportation to be made prior to services being rendered.

Any delay incurred by participants or if for any reason passengers are unable to participate in any featured activity of the tour, there will not be any refund of services and Italian Treasures Ltd will assume no responsibility in providing transportation to or from the designated site of such activity.

Children: Children are always welcome and we will provide the quotation that could be different from Hotel to Hotel.

Smoking: Smoking on private coaches and any other conveyance or at venues is not allowed. However provisions will be made to schedule stops or provide an appropriate site for those who wish to smoke.

Duty free: Currently the duty free allowance for each person returning from Europe is usd400. Passengers are responsible for observing this limit or for payment of duty in excess of this amount upon re-entry to the u.s.

Cancellation of tour: It is Italian Treasures Ltd policy to operate every group with a minimum of 6 passengers, subject to the appropriate surcharge. In the event that for whatever reason it will not be feasible to operate a departure as scheduled, the group participants will be notified a minimum of 30 days prior to the scheduled departure and all monies paid for those services will be refunded in full. Italian Treasures Ltd will not be held responsible for any other cost associated with its inability to provide the services including and not limited to costs associated with airline reservations/ticketing or alternate arrangements.

*Purchase of travel insurance is highly recommended.*

Voluntary Cancellations: Voluntary cancellations deemed necessary by the passenger due to political instability, acts of terrorism, US State Department warning will be subject to cancellation fees as stated in Payments/Refunds page unless Italian Treasures Ltd elects not to operate the tour due to any of these reasons. In that case, Italian Treasures Ltd will make every effort to recover the payments made to the entities providing the services on the tour but cannot guarantee their recovery. Again, we urge the purchase of travel insurance as protection against any contingencies. For complete conditions please go to the Payments/Refunds page.

Travel documents: It is the passenger’s responsibility to make sure that travel documents, passports, visas if necessary, are in order. Failure to have the necessary documentation at the time of travel will not be a valid reason for exemption from cancellation penalties or inability to use of services in their entirety. Any portion of services not utilized is not eligible for refund on exchanges.

Responsibility: Italian Treasures Ltd and any of its representatives abroad are limited to acting as independent contractors and not acting on behalf of the customers, suppliers and principals. All documents issued are subject to the terms and conditions under which such accommodations and other services are offered or provided. Redemption of travel documents constitutes acceptance of said services and acknowledgment and acceptance of the fact that Italian Treasures Ltd is not an owner or operator of the hotels, motor conveyances, restaurants and any other venue or service provided on the their tours and will not be held responsible for substitutions, changes, and/or cancellations for any reason by such conveyances, hotels or any other provider of services nor for expenses due to delay or changes in transportation schedules or other causes.

Italian Treasures Ltd is not to be held liable for injuries, damages, loss, accidents, delays or malfunction in any vehicle or through the negligence or people contracted in the conveyance of passengers, or any hotel proprietor, or any other staff acting on behalf or connected with those entities.

Italian Treasures Ltd is not to be held responsible for hazards encountered relating to travel to destinations included in its tour programs where possibly injuries, unpredicted circumstances or delays might develop. Great care has been taken in making choices of venues of the highest caliber however Italian Treasures Ltd shall not be held responsible for failure to meet these standards by venues or service providers including but not limited to hygiene issues, political stability, cuisine, sanitation facilities, telecommunications system, emergency medical assistance/evacuation/treatments, accidents, death, loss, detention, theft, damage to passenger baggage.

Italian Treasures Ltd shall be held harmless from any and all liability in connection with the foregoing. Full responsibility of the operation of conveyances used on these tours rests with the companies operating such conveyances. Recourse of any mishap must be sought in the country where the accident or loss occurs.

Arbitration: any claim or dispute on any matter relating to this document, any printed material or the web site shall be dealt with solely and exclusively by binding arbitration as per the current laws in effect at the time of the dispute as stipulated which are governed by English Law. Any disputes may be dealt with by the English courts

Use of web site www.Italiantreasures.uk.com : Italiantreasures.uk.com is made available to potential customers, contingent upon the absolute acceptance without modification of the terms, conditions and notices herein stipulated. The use of www.Italiantreasures.uk.com constitutes your acceptance of all terms and conditions.

Liability disclaimer: all information provided on products and services detailed on this web site may reflect some inaccuracies or typographical errors. Furthermore some changes may be made occasionally, without prior notice to the information that appears at any one time due to improvements, changes or updates. The text and content of this site is not guaranteed to be complete or accurate.

Under no circumstances shall Italian Treasures Ltd be liable or held responsible for any errors, omissions, direct or indirect punitive, incidental or consequential damages as a result of or connected with the use of this web site.

Links to other web sites: www.Italiantreasures.uk.com may contain hyperlinks to web sites operated by other parties not affiliated or connected with it. Such hyperlinks are offered for reference only. Italian Treasures Ltd does not control nor is responsible for their contents.

Validity of prices: Prices quoted in GB£ are based on conversion rate applicable at the time of quote as stated on the proposal. To guarantee the quoted price full payment is recommended at the time of booking subject to the applicable per-person, non-refundable deposit. In the event of cancellation refunded amount will be based on normal cancellation policies as stated in Italian Treasures Ltd payment and cancellation policy.